Refund Policy

It is's primary goal to offer the best experience possible from our platform. By using and/or visiting the Website, as a visitor or as a registered member, you agree to be bound by the Terms of Service, Privacy Policy, and this Refund Policy.

This Refund Policy is incorporated into, and is subject to the provisions of, the Terms of Service, and your use of the Website and any personal information you provide us with, are subject to the Terms of Service, the Privacy Policy, and this Refund Policy. BY USING THE WEBSITE YOU AGREE TO BE BOUND BY THE TERMS OF SERVICE, THE PRIVACY POLICY, AND THIS REFUND POLICY, REGARDLESS OF YOUR FAILURE TO READ THEM. If you do not agree with this Refund Policy, with the Terms of Service, or the Privacy Policy, please do not use the Website. Unless otherwise defined in this Refund Policy, terms used in this Refund Policy have the same meanings as in the Terms of Service.

If you do not agree to this Refund Policy, please do not make any purchases on

We reserve the right to make changes on this Refund Policy at any time without prior notice and such changes become effective immediately after the revised Refund Policy is posted on our website. Your continued use of our website constitutes your acceptance of such changes. Accordingly, you should review this Refund Policy from time to time for changes.

Due to the digital nature of the irrevocable, digital goods of the work being delivered by, no refunds are issued once an order is made and the product is delivered in the customer's account unless a purchase is immediately reported as accidental or an error occurred and the account is unused. All purchases made on are final. Purchases are described as anything Purchasable on the site. In the event of a chargeback of funds on your account, we reserve the right to terminate your account on We also reserve the right to block future purchases from your account, IP address, and/or e-mail address. We also reserve the right to recover any lost funds through collection and/or other means. All prices are subject to change. In the event of a price change, is not responsible or required to reimburse, credit, and/or compensate you in any way for past purchases. As stated in the TrainWaybills Terms of Service, reserves the right, in its sole and absolute discretion, to terminate any broadcast, to remove any posted UGC, and/or to suspend or terminate the access to and use of all or any part of the Website and refuse any and all current or future use of the Website, at any time, with or without prior notice, of any member and/or user who violates the Terms of Service. If your account is terminated for any of the above stated reasons, or any other reasons outlaid in the Terms of Service, you will not be issued a refund. If your account becomes reactivated after a termination, your account will return to its previous standing, with any purchases maintaining the original expiration date, with any cost recouperation, if any, being deducted by the site.

If your account has any suspicion of tampering and/or glitches, we reserve the right to suspend transactions and recoup any lost funds from your account balance. We also reserve the right to suspend your account and access to the site if any charges of funds are required towards you. If you are overpayed by TrainWaybills, for any reason, you are immedietly required to contact us and return the funds, during which your account may be suspended.

If you have made a purchase accidentally, or there is an issue with your purchase, please do not use the account but contact us IMMEDIETLY so we can resolve the situation.
All Purchases are non-transferable.
If you have trouble using the services, please contact our Customer Service for assistance by emailing us at [email protected] .

Please note we do not satisfy any refund requests based on any of the warranties listed in our Terms of Service or incompatibility of our products with some third-party software, including but not limited to some internet browsers, third party encoders, plugins, and/or webcam or microphone software and hardware. We cannot provide support for third-party applications and we cannot guarantee that our products are fully compatible with any third-party programs.

The Community Support at is enthusiastic about supporting our community members and strives to provide high quality support in a prompt and professional manner.

Thank you for your purchase! Please do not hesitate to contact us if you have any further questions.